Local Information and Services

GENERAL HELP NUMBERS AND WEBSITES

Cuyahoga County

Geauga County

Lake County

Lorain County

Summit County

  • Agency on Aging
    http://www.dhad.org
    (800) 421-7277

SENIOR CARE & LIVING ASSISTANCE

Alzheimer’s Association, Cleveland Chapter

23215 Commerce Park Dr., Suite 300
Beachwood, OH  44122
HELPLINE (216) 721-8457 or 1-800-272-3900

  • Provides information, family support and telephone counseling for relatives and friends of those who are afflicted with Alzheimer’s. Call for literature on services and a list of helpful publications.

Benjamin Rose Institute on Aging

11890 Fairhill Road
Cleveland, OH  44120
(216) 791-8000 | www.benrose.org | intake@benrose.org

  • Provides health assessment, counseling, information and referral, and case management services for seniors and their families residing in Cuyahoga County.  Telephone-based care coaching for older adults. Telephone-based care also available for older adults with chronic conditions and their caregivers.

Cuyahoga County Metropolitan Housing Association (CMHA)

(216) 348-5000. https://www.cmha.net
Call for information regarding subsidized housing for seniors in Cuyahoga County

Eldercare Locator 1-800-677-1116

  • This central referral service of the Area Agencies on Aging is available to help families access nationwide information about services for older people. Call to inquire about health, homemaker, nutrition, transportation, legal and other community-based services.

ESOP (Empowering and Strengthening Ohio’s People)

ESOP is a HUD-approved housing and financial counseling agency with a mission to help people in all stages of life achieve and maintain financial wellness and housing stability. ESOP is a subsidiary of The Benjamin Rose Institute on Aging

216.361.0718 | intake@benrose.org | www.esop-cleveland.org

Facebook.com/ESOPOhio

Twitter: @esopcommunity

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Fairhill Partners

12200 Fairhill Road
Cleveland, OH  44120

  • Unique one-stop campus offering a comprehensive and coordinated approach to service, education, Kinship Care (see below for more information), research and advocacy in the fields of geriatrics and gerontology, call (216) 421-1350.
  • Kinship Care: Fairhill Partners offer programs and services designed to help kinship families headed by older adults to succeed.  With support from Western Reserve Area Agency on Aging, private foundations, local corporations, individual donations, and lots of volunteer assistance (including some volunteering by the grandparents themselves!), Fairhill hosts monthly Respite Saturdays, weekly support groups, a weekly drop education program known as “Meet  the Professionals,”  an annual holiday party with gifts for children and kinship caregivers, and an onsite summer camp tailored to the needs of kinship kids and their caregivers. For more information about Fairhill’s Kinship Caregiver Programs, please call or e-mail Carla Lanier, MSW, Coordinator of Caregiver Programs at 216-421-1350 or CLanier@fairhillpartners.org

Long Term Care Ombudsman Program

Ohio’s Office of the State Long-term Care Ombudsman advocates for people receiving home care, assisted living and nursing home care. Paid and volunteer staff work to resolve complaints about services, help people select a provider and offer information about benefits and consumer rights. Ombudsmen do not regulate nursing homes and home health agencies, but do work with providers, residents, their families and other representatives to resolve problems and concerns. In addition, ombudsmen: Advocate for person-centered approaches by providers to meet the needs and honor the preferences of residents; Link residents with services or agencies; Offer resources for selecting long-term care providers; and Provide information and assistance with benefits and insurance.

Visit https://aging.ohio.gov/Ombudsman or call 1-866-243-5678 to be connected to the area agency on aging serving your community. 

Menorah Park Center 4 Brain Health®

27100 Cedar Rd., Beachwood, OH 44122
(216) 839-6685

  • Brain health resource center including programs designed to exercise your brain and sharpen memory

The Mesothelioma Organization

1 S. Orange Ave., Suite 301, Orlando, FL 32801
(800) 615-2270
The Mesothelioma Center is a 100% free resource and service center for sufferers of mesothelioma, a rare cancer caused from exposure to asbestos. Even though the use of asbestos is heavily regulated, mesothelioma’s long latency period of 20-50 years makes many people still at risk of developing this cancer.

PASSPORT

1-800-626-7277

• A Medicaid waiver program providing information, assessment and home care services for older people with long-term care needs.

Western Reserve Area Agency on Aging

1700 E. 13th Street, #114
Cleveland, OH  44114
(216) 621-0303
PASSPORT Program 1-800-626-7277

  • Information about senior housing options

MEDICAID INFORMATION & PROCESSING  

Ohio Department of Medicaid

800-324-8680
medicaid.ohio.gov

Cuyahoga County Dept. of Job & Family Services

1641 Payne Ave.
Cleveland, OH  44114
Phone (844) 640-OHIO (6446)
https://dsas.cuyahogacounty.us/pdf_dsas/en-US/MedicaidBenefitsBookle.pdf
https://cjfs.cuyahogacounty.us/en-US/medicaid.aspx

Geauga County Human Services Department

12480 Ravenwood Dr.
Chardon, OH  44024
(440) 286-96654
http://geaugajfs.org

Lake County Dept. of Job & Family Services

105 Main St.
Painesville, OH  44077
(440) 350-4000
http://www.lakecountyohio.gov/lcojfs/PublicAssistance.aspx

Lorain County Dept. Job & Family Services

42485 N. Ridge Rd.
Elyria, OH  44035
(440) 323-5726
http://www.lcdjfs.com/financial-support-services/medicaid

MEDICARE INFO.  (Order the Medicare Handbook)

Social Security Administration
1240 East 9th Street
Cleveland, OH  44199
Phone 1-800-772-1213, toll free
Medicare Hotline, toll free 1-800-633-4227
(or contact your local office)