Local Information and Services
GENERAL HELP NUMBERS AND WEBSITES
Cuyahoga County
- 2-1-1 (United Way) 24/7 help
http://www.211oh.org
(216) 436-2100
- Department on Aging
https://dsas.cuyahogacounty.us
(216) 664-2833
Geauga County
- 2-1-1 (United Way) 24/7 help
http://www.211oh.org
(440) 639-4420
- Department on Aging
http://www.co.geauga.oh.us/Departments/Aging
(440) 279-2130
Lake County
- 2-1-1 (United Way) 24/7 help
http://www.211oh.org
(440) 639-4420
- Council on Aging
http://www.lccoa.org
(440) 205-8111
Lorain County
- 2-1-1 (United Way) 24/7 help
http://www.211oh.org
1-800-275-6106
- Office on Aging
http://lcooa.org
(440) 326-4800
Summit County
- 211 (United Way) 24/7 help
http://www.211oh.org
(330) 376-6660
- Agency on Aging
http://www.dhad.org
(800) 421-7277
SENIOR CARE & LIVING ASSISTANCE
Alzheimer’s Association, Cleveland Chapter
23215 Commerce Park Dr., Suite 300
Beachwood, OH 44122
HELPLINE (216) 721-8457 or 1-800-272-3900
- Provides information, family support and telephone counseling for relatives and friends of those who are afflicted with Alzheimer’s. Call for literature on services and a list of helpful publications.
Benjamin Rose Institute on Aging
11890 Fairhill Road
Cleveland, OH 44120
(216) 791-8000 | www.benrose.org | intake@benrose.org
- Provides health assessment, counseling, information and referral, and case management services for seniors and their families residing in Cuyahoga County. Telephone-based care coaching for older adults. Telephone-based care also available for older adults with chronic conditions and their caregivers.
Cuyahoga County Metropolitan Housing Association (CMHA)
(216) 348-5000. https://www.cmha.net
Call for information regarding subsidized housing for seniors in Cuyahoga County
Eldercare Locator 1-800-677-1116
- This central referral service of the Area Agencies on Aging is available to help families access nationwide information about services for older people. Call to inquire about health, homemaker, nutrition, transportation, legal and other community-based services.
ESOP (Empowering and Strengthening Ohio’s People)
ESOP is a HUD-approved housing and financial counseling agency with a mission to help people in all stages of life achieve and maintain financial wellness and housing stability. ESOP is a subsidiary of The Benjamin Rose Institute on Aging
216.361.0718 | intake@benrose.org | www.esop-cleveland.org
Facebook.com/ESOPOhio
Twitter: @esopcommunity
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Fairhill Partners
12200 Fairhill Road
Cleveland, OH 44120
- Unique one-stop campus offering a comprehensive and coordinated approach to service, education, Kinship Care (see below for more information), research and advocacy in the fields of geriatrics and gerontology, call (216) 421-1350.
- Kinship Care: Fairhill Partners offer programs and services designed to help kinship families headed by older adults to succeed. With support from Western Reserve Area Agency on Aging, private foundations, local corporations, individual donations, and lots of volunteer assistance (including some volunteering by the grandparents themselves!), Fairhill hosts monthly Respite Saturdays, weekly support groups, a weekly drop education program known as “Meet the Professionals,” an annual holiday party with gifts for children and kinship caregivers, and an onsite summer camp tailored to the needs of kinship kids and their caregivers. For more information about Fairhill’s Kinship Caregiver Programs, please call or e-mail Carla Lanier, MSW, Coordinator of Caregiver Programs at 216-421-1350 or CLanier@fairhillpartners.org
Long Term Care Ombudsman Program
Ohio’s Office of the State Long-term Care Ombudsman advocates for people receiving home care, assisted living and nursing home care. Paid and volunteer staff work to resolve complaints about services, help people select a provider and offer information about benefits and consumer rights. Ombudsmen do not regulate nursing homes and home health agencies, but do work with providers, residents, their families and other representatives to resolve problems and concerns. In addition, ombudsmen: Advocate for person-centered approaches by providers to meet the needs and honor the preferences of residents; Link residents with services or agencies; Offer resources for selecting long-term care providers; and Provide information and assistance with benefits and insurance.
Visit https://aging.ohio.gov/Ombudsman or call 1-866-243-5678 to be connected to the area agency on aging serving your community.
Menorah Park Center 4 Brain Health®
27100 Cedar Rd., Beachwood, OH 44122
(216) 839-6685
- Brain health resource center including programs designed to exercise your brain and sharpen memory
The Mesothelioma Organization
PASSPORT
1-800-626-7277
• A Medicaid waiver program providing information, assessment and home care services for older people with long-term care needs.
Western Reserve Area Agency on Aging
1700 E. 13th Street, #114
Cleveland, OH 44114
(216) 621-0303
PASSPORT Program 1-800-626-7277
- Information about senior housing options
MEDICAID INFORMATION & PROCESSING
Ohio Department of Medicaid
800-324-8680
medicaid.ohio.gov
Cuyahoga County Dept. of Job & Family Services
1641 Payne Ave.
Cleveland, OH 44114
Phone (844) 640-OHIO (6446)
https://dsas.cuyahogacounty.us/pdf_dsas/en-US/MedicaidBenefitsBookle.pdf
https://cjfs.cuyahogacounty.us/en-US/medicaid.aspx
Geauga County Human Services Department
12480 Ravenwood Dr.
Chardon, OH 44024
(440) 286-96654
http://geaugajfs.org
Lake County Dept. of Job & Family Services
105 Main St.
Painesville, OH 44077
(440) 350-4000
http://www.lakecountyohio.gov/lcojfs/PublicAssistance.aspx
Lorain County Dept. Job & Family Services
42485 N. Ridge Rd.
Elyria, OH 44035
(440) 323-5726
http://www.lcdjfs.com/financial-support-services/medicaid
MEDICARE INFO. (Order the Medicare Handbook)
Social Security Administration
1240 East 9th Street
Cleveland, OH 44199
Phone 1-800-772-1213, toll free
Medicare Hotline, toll free 1-800-633-4227
(or contact your local office)